Employee & labor relations
HR case management software for employee relations.
Manage employee concerns, workplace investigations, grievances, and discipline in one organized workspace. Keep documents, responsibilities, deadlines, and case history together, with controlled access to confidential information.
Keep information organized
Bring concerns, documents, notes, and case history together in one consistent record.
Track every next step
Keep responsibilities, deadlines, reviews, and follow-up visible from intake through closure.
Control access to information
Use separate company workspaces and case permissions to limit who can view and update confidential records.
Workplace investigations
Workplace investigations, organized around the facts.
Start with what was reported. Type or paste notes throughout the case, attach supporting documents, and coordinate the work needed before an HR review.
- Preserve the original intake alongside later updates.
- Assign investigation tasks, interviews, and review items.
- Record responsibilities, due dates, and human-reviewed findings.
Grievance tracking
Track grievances and labor relations deadlines.
Record grievance steps, the applicable contract article, response dates, and supporting notes. Keep the current stage visible as the matter moves toward review or resolution.
- Document the agreement and the step being followed.
- Record response deadlines and responsible people.
- Retain the history behind each change.
Discipline & follow-through
Document discipline and the follow-through.
Keep the reported concern, supporting material, HR review, and selected action in the same record. Assign follow-up work so the case does not end with an undocumented next step.
- Record the context behind a human-selected decision.
- Track tasks, owners, and completion.
- Document the review before closing the case.
Case analytics & reporting
HR case analytics for status, risk, and workload.
Review case status, case types, risk levels, and ownership. Filter the reporting period and status to understand the work in view, then export the report for your team's review.
- See how open work is distributed across case types.
- Review workload and aging alongside the work queue.
- Use recorded case information to support a discussion.
Confidential documentation
Control access. Keep an attributed history.
Employee relations work needs more than a shared folder. AptSolver connects company roles, case permissions, confidential evidence, and recorded changes within the case-management workflow.
Company and case access
Use company roles and case-specific permissions to control who can work with a record.
Confidential evidence
Keep source documents and attachments connected to the case they support.
Append-only audit history
Record who changed a case and when. Audit entries cannot be edited or deleted through the application.
Legal-hold controls
Preserve a case's legal-hold status and block evidence deletion while that hold is active.
A consistent process
From the first report to documented follow-through.
- DocumentEnter the concern manually and attach the source material.
- InvestigateAssign work, collect evidence, and record interviews and notes.
- ReviewDocument findings and the responsible reviewer's decision.
- Follow throughComplete the required actions, record closure, and retain the history.
Document extraction and AI assistance, with human review.
Extract text from text-based PDF, Word DOCX, and Excel XLSX files. AI can help organize information and prepare drafts for review. Your team checks the source material and makes findings and employment decisions. Scanned files require manual transcription.
Before you choose
Questions about using AptSolver.
What types of HR cases can we manage?
AptSolver supports employee complaints, policy concerns, workplace investigations, grievances, discipline, and other employee and labor relations matters. Your team enters the information and records the review, actions, and outcome.
Can we type or paste information instead of uploading documents?
Yes. Manual intake and notes are central to the workflow. Type or paste information as the case progresses, and attach source documents when they are available.
Who can see confidential cases and evidence?
Access depends on company membership, assigned role, and case-specific permissions. Restricted records are limited to authorized users. Company roles and platform-administration permissions are separate.
Can an HR consultant manage several client companies?
Yes. Each listed employee-band plan covers one company. Contact us for an Enterprise arrangement covering multiple client companies, with separate workspaces and company-specific permissions.
How does onboarding work?
Your company workspace, selected plan, and initial administrator are configured with your team. Confirm the people who need access and the case process you want to use before entering employee information. Contact PromoteHR to arrange access and discuss setup, training, and ongoing support requirements.
Does AptSolver replace HR judgment or legal advice?
No. Your team reviews the evidence, decides findings, and selects any employment action. AI assistance prepares material for review. AptSolver supports documentation and workflow; it does not provide legal advice or guarantee legal compliance.
Monthly pricing by company headcount
Core case-management features in every plan.
Choose your plan by total company headcount, not the number of HR users or employees named in cases. Each listed plan covers one company with role-based HR access.
Essentials
$79 / month
1–100 employees · 1 company
For companies establishing a consistent employee-relations process.
Team
$149 / month
101–500 employees · 1 company
For growing companies coordinating casework, reviews, and follow-through.
Growth
$299 / month
501–1,000 employees · 1 company
For larger companies managing employee and labor relations across their workforce.
More than 1,000 employees? Contact us for Enterprise pricing. Multi-company arrangements and custom requirements are scoped separately. Contact us.
All prices in USD, per company. Billed monthly. Cancel anytime.